Services

Pre-sale

• Product testing in the market
• Homologation support
• Training for: call centers, sales force, end users

Repair management

• Warranty validation
• Statistics and reporting on component usage and failure rates
• Service location certification and training
• Applications support
• Logistics support

Repair

• BGA and component-level repair
• Cosmetic repair
• Calibration and testing
• Software upgrades

Reverse logistics

• Returns management
• NTF screening and reporting
• Scrap recovery

Spare distribution / Fulfillment

• Order fulfillment
• Kitting / Inventory management
• Seed-swap stock handling (Free trade zone warehouse)
• Configuration
• Customization
• Software upload

Ventas Fruno S.A., © 2010